Do the same with App Description – I usually like to put the URL here, so people are sure which Jira Instance this is. ![]() So even if you only have one Jira instance today, that might not always be the case. I always customize the Name to describe the Jira Server I’m connecting to. Next, you will need to enter information about your Jira Server instance. ![]() But in general, knowing who your Slack Admins are is always helpful! If your Slack Admins have turned on App Approval, though, be aware you might need to get their approval before moving forward. Of course, you will need permissions to be able to add an App to Slack, but this permission is granted to everyone in the workspace by default. Now that we have Network connectivity sorted, we can move on with the Jira Server/Data Center App for Slack. But, for this article, I put my Jira instance onto the Internet and made sure it was using SSO. ![]() Honestly, I’m not going to tell you what to do neither option is great. One suggestion I saw when researching this was adding all the IP addresses in AWS to your allowlist, but that comes with its own risks, and I don’t find this option palatable. Unfortunately, the second option is problematic, as Slack is in AWS, which means their actual IP addresses are constantly changing. Your two options are: Have your Jira publically available on the Internet or figure out an IP allowlist for your Slack Apps to reach into your firewall. This situation is where things get…messy. The Jira Server Slack App also has commands it can pass back to Jira, but for these to work, Slack also needs to be able to reach Jira. The first and most obvious requirement here is that Jira should be able to reach Slack so that Jira can post messages to Slack. However, if you are on Microsoft Teams, I suggest you look at this App for your integration needs.Īnyways, let’s dig into this integration! Network Connectivity While this might not be the tool you use at your office, it is the one Jira is set up to integrate with out-of-the-box. I figured we’d follow up this week by talking about Slack. ![]() I was delighted with how everyone reacted to last week’s post! Let’s see if we can follow up this week with the same energy! Good morning, readers! Let me say you always know how to keep me on my toes.
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